To maintain optimal performance, it's recommended to descale the Babycook Neo every 6–8 uses. Fill the water tank with a mixture of equal parts white distilled vinegar and water. Allow it to sit for a few hours, then run two steam cycles with plain water to rinse. This process helps prevent mineral buildup and ensures efficient operation.

Yes, the glass bowl, stainless steel basket, lid, and blade are all dishwasher-safe. However, to prolong their lifespan, it's advisable to place them on the top rack and use a gentle cycle. The base unit should never be submerged in water; instead, wipe it clean with a damp cloth.

If you notice reduced steaming efficiency, it might be due to mineral deposits in the water tank. Performing a descaling process, as described above, can resolve this issue. Additionally, ensure that the water tank is filled to the appropriate level and that all components are assembled correctly.

Leaking can occur if the lid isn't securely fastened or if the sealing ring is misaligned. Ensure that all parts are correctly assembled and that the sealing ring is clean and properly positioned. Regularly inspecting and cleaning the sealing components can prevent leaks.

To activate your warranty, register your Babycook® Neo through the Béaba & Me App within 6 months of purchase. Registration extends your warranty by an additional 3 years, providing a total of 4 years of coverage against manufacturing defects. Ensure you have your purchase receipt and product details on hand during registration.